Common questions
What is the minimum order?
500 pcs per model. For mixed assortments we look at the total quantity.
Can I get items and photos?
Yes — in the chat. We do not send a photo dump; we shortlist the items that fit your line with real photos and pricing.
Can I see the factory without flying to China?
Yes. We run a live video walkthrough (WhatsApp or Zoom, 15–20 minutes) through production — usually within 1–2 working days of your enquiry.
Can I get samples first?
Yes. Samples are charged and normally credited against the production order.
How long is production?
Stock models 20–30 days; OEM/private label with your logo and packaging 30–45 days after approval.
What payment terms do you accept?
Typically 30% deposit, 70% before shipment; we confirm terms with the order.
How big is the factory and what do you make in house?
Our factory in Yangjiang runs 43 production steps in house with 40 machines, including 20 CNC machining centres, 10 water grinding machines, 5 vertical grinders, 2 annealing and 2 tempering furnaces, plus Rockwell hardness testing. We manufacture for importers, distributors and brand owners.
Which materials are possible?
Stainless steel, silicone and 304 tableware; handles in wood, plastic or to your drawing. Packaging as colour box, blister or protective sleeve.
Which countries do you supply?
We produce for customers in the United States, Germany and across the EU — with export documents and retail-ready packaging. Support in English or German.
How fast do I get an answer?
A quote usually within 24 hours on working days, with a live video walkthrough of production on request. Samples for OEM/private label take about a week.
What is your MOQ if we mix several items in one order?
Our MOQ is 500 pcs per model. For mixed assortments, the total quantity across models counts toward that MOQ. Send your item list and target quantities; we usually quote within 24 hours on working days.
Can you send samples before we place a wholesale order?
Yes. For OEM/private label, we make a pre-production sample in about 1 week. Samples are charged and credited against the production order. Send the item list, logo and packaging details, and we usually quote within 24 hours on working days.
What is your lead time for private-label orders with our logo and packaging?
For OEM/private label orders with your logo and packaging, production typically takes 30-45 days after approval. Stock models usually run 20-30 days. We confirm the schedule with your quote, usually within 24 hours on working days.
What are your standard payment terms for a first wholesale order?
Typically 30% deposit and 70% before shipment. We confirm terms on the proforma invoice with your quote, usually within 24 hours on working days. Send your item list and target quantities for mixed container planning.
What packaging options do you offer for retail-ready wholesale orders?
We offer color boxes, blister packs, protective sleeves, and retail-ready export cartons. Send your product mix and shelf requirements; we confirm packaging details with your quote, usually within 24 hours on working days.
